Privacy Policy
Effective Date: March 17, 2025
REALM Real Estate LLC and REALM Lending LLC ("REALM," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services.
1. Information We Collect
We collect information you provide directly to us when filling out forms on our website, including your name, email address, phone number, property details, and financial information necessary to process your real estate or lending inquiry. We may also collect technical data such as your IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect to process and respond to your inquiries, connect you with our real estate and lending professionals, provide personalized recommendations, send service-related communications, and improve our platform. With your consent, we may also send you text messages and emails regarding your inquiry or relevant services.
3. SMS & Text Message Communications
By submitting a form on our website, you consent to receive text messages from REALM regarding your inquiry. Message and data rates may apply; message frequency may vary. Reply STOP to opt out at any time, or HELP for assistance. Your consent to receive text messages is not a condition of any purchase or service.
4. Data Sharing & Third Parties
We do not sell, trade, or distribute your personal information to third parties. We may share your information with affiliated service providers (such as title companies or appraisers) strictly as necessary to fulfill your requested service. All third-party partners are required to maintain the confidentiality of your information.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also opt out of marketing communications by replying STOP to any text message, clicking 'unsubscribe' in any email, or contacting us directly. To exercise any of these rights, please reach out to us at contact@realmfirm.com.
8. Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at contact@realmfirm.com, call (404) 937-7379, or write to us at 3455 Peachtree Rd NE, 5th Floor, Atlanta, GA 30326.